The Dos & Don’ts of Online Clothing Shopping: How to Avoid Returns & Scams

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Photo by rupixen.com on Unsplash

In the time of COVID, lots more people are shopping online for their needs rather than going to a store, and even if you do shop in person, there are limits to the availability of fitting rooms and returns might be impossible.

If you’re staying inside but still find yourself in need of new clothes, this post courtesy of guest author Jenny Bloom from ShirtMax will help give you tips on how to do so safely in an age of scams, fraud, and identity theft.


 

With more than 79% of Americans now doing at least some of their shopping on the Web, it’s become increasingly easy for cybercriminals to take advantage of online shoppers. Online shopping is fast, convenient and allows consumers to purchase just about anything without needing to brave large crowds or travel to other cities to find what they are looking for.

While most online transactions take place without any problems, people still fall victim to cybercriminals every day. Whether they are taken in by scams designed to steal their personal information or they are sold products that do not match their descriptions, shoppers can fall victim to numerous things when shopping for clothing on the Web.

Buying clothes online is appealing for numerous reasons. Whether you’re shopping for blank t-shirts, pants, shoes or accessories, the Internet boasts more selection than your local mall could ever dream of carrying, and the prices are often substantially lower than the prices found in traditional brick-and-mortar stores. It’s important to be aware of the darker side of e-commerce, though, and make yourself aware of how to avoid scams and returns. Here are a few dos and don’ts of online clothing shopping to help you stay safe on the Web.

DO: Shop from Home

It may be convenient to do some online shopping at your local coffee shop on your lunch break, but doing so makes you much more vulnerable to hackers. Even novice hackers can easily access public Wi-Fi connections and see everything you enter online – including your credit card number.

It’s fine to browse your favorite shopping sites while you’re at the airport, a coffee shop, a hotel or another public place with a Wi-Fi connection, but avoid entering any personal information until you are on your own secured network.

DO: Be Careful When Choosing Sellers

If you use Google (or another search engine) to search for products, be careful. Statistically, about three results on every search engine results page are fraudulent. Whenever possible, shop directly from a well-known retailer or directly from the manufacturer or brand you’re shopping for. If you are trying to find the best price, use a trusted price-comparison site.

Before entering any personal information on a website, take a look at the address bar at the top of your browser. The URL should always start with https://. If there is no “s,” it means that your information will not be transmitted privately once you submit it. Also, make sure any website you shop from has an SSL certificate.

DO: Shop Using Credit Cards

Generally speaking, credit card companies offer better protection against online scams. Whether you receive a product that does not match the description or you have your information stolen, they will normally work with you to help you recoup your losses when the seller refuses to cooperate. Using your debit card means that a criminal could gain access to everything in your bank account, and depending on your financial
institution’s policies, there may be little you can do if you fall victim to a scam.

Editor’s note: If you don’t use credit cards, double check your bank’s policies to make sure your debit card offers purchase protection. Shopping via PayPal Goods & Services also provides buyer protections. 

DO: Keep an Eye on Your Credit Card Bills

Pay attention to your credit card bill every month. Make sure only transactions you’ve authorized appear on your statement and watch out for recurring charges. If you notice anything suspicious, contact your credit card company immediately, as there are usually time limits for disputing charges. Also, make sure you’re only shopping within your budget and paying it off every month so as not to carry a balance.

DON’T: Use Your Personal or Business Email Address When Shopping

Having a separate email address to use for online shopping is highly recommended. In addition to keeping all those promotional emails out of your business or personal email account, you’ll be a lot better off if this email address gets hacked than if one of your main addresses does. Set up a separate account that is easy to access, and keep track of the orders you’ve placed, when they’ve been shipped, and when they arrive. Hang onto order confirmations until you’ve received your item and you are happy with it.

DON’T: Wire Money to Sellers

If a seller is asking you to pay by Western Union or a similar money transfer service, it is almost always a scam. Even if you order from an online auction site, you should only pay online using a credit card or a protected service like PayPal. If you wire a payment to someone, you have no way of getting your money back in the event of a problem.

DON’T: Provide Excess Information

When you place an order online, you should expect to provide your name, billing address, mailing address, phone number, email address, and credit card information. If the site is asking for anything else – such as your social security number or your driver’s license number – it’s likely fraudulent. There is no reason why you should need to provide this type of sensitive information when shopping online for clothes.

DO: Shop Eco-Friendly

Unfortunately, shopping in general isn’t the most conscientious thing we do. Products are
typically kept in plastic, fast fashion is bad for the planet, and mass-produced boxes aren’t always properly recycled. But that doesn’t mean you can’t help lessen the overall carbon footprint. Shop from secondhand consignment shops, like ThredUp, to help save the planet. Plus, you’ll normally find a sweet deal and save a couple bucks.

DON’T: Fall Victim to Scams

If something seems too good to be true, it probably is. When you stumble on a website selling designer clothes in the latest styles at a fraction of their normal
price, it’s extremely tempting to load up your cart and submit your credit card information. Chances are, though, the deal isn’t as good as it seems. Entering
your credit card information may do little more than fund a scam artist’s next shopping spree. Or you may find out when your order arrives that you purchased
counterfeit clothing or accessories.

Scoring great deals is one of the best parts about shopping online, but when looking at prices, be realistic. If the price seems too good, it’s probably a scam in one way or another. When you’re shopping for products in bulk such as wholesale shirts, you can expect to pay significantly less than you would pay when shopping retail. Avoid scams by only ordering from established wholesalers with strong reputations for quality and customer service.

Conclusion

With more and more people turning to the Web to shop for clothing and other products every day, it’s becoming increasingly important to be vigilant. There are a lot of people out there who make their living by stealing from others, and they love targeting unsuspecting online shoppers. Exercising caution when ordering online, however, can help you avoid returns and scams while protecting your bank account and personal information from cybercriminals.

About the Author

Jenny Bloom is the Marketing Manager for ShirtMax. When she’s not spending time with her three daughters, husband and two dogs, Roscoe and Boone, she’s creating content on fashion, online shopping and saving money on clothes.

Shopping Consciously as a Minimalist

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Photo by Ali Yahya on Unsplash

While minimalism is already widely accepted as an eco-friendly way of living, there are still ways you can continue to do your part if you’ve adopted a “less is more” lifestyle. Shopping consciously is one of the easiest and most effective ways to embrace minimalism, while also putting our planet first. As you embrace the minimalist way of life, here are just a few ways you can shop more consciously along the way.

Take Inventory

Before you set out on any sort of shopping excursion, it’s always important to create a home inventory. By definition, minimalists seek to live with the items they need, as opposed to what they might want. This means you should strive to not have a significant amount of duplicate items in your household. While stocking up on canned goods or owning several sets of sneakers might not feel like a big deal in the beginning, buying excess quantities of items you already own can create more waste in the long run due to forgetting what you already have, food expiring before you can eat it, etc. Taking the time to write down a clear and concise inventory of the things you already have is a sure fire way to keep you from buying items you don’t need. 

It’s important to note, though, that not everyone can afford to replace things if they don’t have duplicates. Don’t feel pressured to pare down to the barest of minimums, and it’s ok to keep a backup of something stored in case of emergencies. Instead of focusing on a numerical limit, consider your space the limit. Only keep as many of something you can reasonably fit on the shelf, in the bin, or in your dresser.

Practice Mindful Grocery Shopping

A great way to keep yourself conscious as you shop is by being as mindful as possible as you purchase your groceries. Whether you like to buy your ingredients on a weekly or biweekly basis, be sure to have a plan of action when you enter the store. Having a list helps keep you on track and inspires less shopping spontaneity. Don’t shop on an empty stomach as this can cause you to purchase more than you need.

Consider changing up your diet slightly by adapting to a more environmentally friendly way of eating. Try your hand at practicing recipes that incorporate little to no meat, as the meat market’s carbon footprint is a steadily growing problem. Planning out your meals well in advance will keep you from making unnecessary purchases and it will keep your pantry more organized over time. 

Shopping at local farmers’ markets can also help reduce the carbon footprint of importing food from far away and helps boost the local economy and support small business.

Donate As Much As You Buy

This is essentially the “one in, one out” rule.

Try to make a mental note to donate items from your home just as often as you add new items. If you’re debating buying a new chair or sofa for your living room, first assess which current piece of furniture you know you could do without, unless you are shopping for a space that needs a change in functionality to seat more people or add a guest bed, etc. 

This goes for your clothing as well. For each new item you add to your wardrobe, choose one to get rid of, if your closet is already at capacity. Smaller possessions such as clothes are easy to accidentally stock up on if you aren’t careful to clean out their hiding places regularly. The next time you feel yourself in need of some wardrobe retail therapy, look online for a closet clean out option to help you keep your closet from becoming overwhelming. Donating will help ensure that all of your shopping is a circular process, helping you maintain a minimal life the eco-friendly way. 

Invest in Reusable Products

If you are able to invest in reusable products, it can reduce your overall home inventory as well as your waste. The best place to start when looking to buy more reusable items is with the things you find yourself using and needing most on a day to day basis. From zip lock bags to plastic water bottles, we tend to create the majority of our waste in the kitchen.

If you haven’t already, try reducing your plastic waste by buying a quality reusable water bottle to keep you hydrated throughout the day. Instead of having to continually purchase zip lock bags for your leftovers, look for alternative ways to keep them fresh, like with beeswax wrap. Take the time to consider washable, reusable alternatives the next time you’re hoping to shop more consciously. 

Checking Your Minimalist Privilege

It is extremely important to note that not everyone has the financial means or the ability to follow these recommendations. Sometimes you have to buy in bulk to save your pennies, and the one-in-one-out rule does not apply when you are starting from a point of having less than you truly need in the first place.

Minimalism is a way of life to prioritize the important things over living to excess — and that is whatever you make it.

Giving the thought that counts

With Christmas just around the corner, many people are scrambling to finish their Christmas shopping.  I don’t know if it’s my new minimalist outlook on life (I somehow doubt it), but I am finding myself very much indifferent to Christmas this year.  I have no decorations up at home (definitely minimalist of me), and even when helping my friend decorate her tree or seeing my mother’s decorated home, I have no flutter of excitement about it this year.  Maybe it’s because I’ve seen roughly 0.0005 inches of snow so far, and it’s late December.  Maybe it’s because I’m not a little kid about to get a ton of presents.  I know several people who have also said they’re just not getting into it this year.  Maybe the world will end today, who knows?  (Mayan calendar joke, not really predicting the apocalypse). I’ve even tried a marathon of all the Doctor Who Christmas specials, to no avail.  Though I am now afraid of a lot of Christmas decorations.

I do have a feeling that taking my sister to see our dad tomorrow might instill some Christmas spirit into my soul, and I definitely foresee some more excitement on Monday when my family sits down to a family meal.

What I loved about my first Christmas out of college was that I had enough money to buy everyone a REALLY AWESOME GIFT.  I spent a ton of money.  Looking back, I am mildly ashamed. For instance, I bought a Rock Band set that was played once.  Once.  There’s a hundred bucks.  I also bought “us” (I was married at the time) a Wii Fit, which I did play a lot but had to leave behind when I left.  So there’s another hundred bucks.  I bought my friend some books, and I got my sister stuff I don’t even remember but at the time I thought she would like, I got gifts for aunts and uncles and cousins and looking back, I realize that I just liked shopping.  I liked the thrill, and maybe even the stress, of needing to find a gift for someone.

Most people tend to really get into the holiday stress.  It’s almost like a badge of honor to drive yourself clinically insane trying to find gifts.  Here’s a secret: No you don’t! That is a man-made stress.  You do not have to give in to the cultural frenzy of Christmas Shopping.

This year, I’m much more purposeful in my gift-giving.

My sister is getting some of my clothes and jewelry that I don’t wear (and she’s fine with this!).  She also was supposed to get a pair of leggings I bought her in Spain, but my mother put them in her room in a fit of cleaning, not realizing they were supposed to wait for Christmas, so whoops.

My mom is getting help cooking and cleaning, for one thing!  I am also currently researching area spas to get her a gift certificate for a massage.  She loves to be pampered.

My stepdad — and I can say this on the internet because he doesn’t read my blog — is getting a gift certificate to accompany a pilot on a thirty minute flight and get to fly the plane for part of the flight!  He drives a racecar as a HOBBY, so I had to find something thrilling for him.  This was perfect.  My backup gift was going to be a wine aerator because he’s super into wine and doesn’t have one.

My best friend and her family will be receiving a gift membership to their local zoo, because we go all the time and it will be great for them to be able to get in free whenever they want to visit.

In my opinion, the more experiences you can give to people in place of things, the better — all three of these things on my list are experiences.  Mom gets to go to a spa, Stepdad gets to fly a plane, and Best Friend & Kids get to go to the zoo.

The list goes on… some people do read my blog so I can’t go into other details.  But the important thing about this year, and how it should be for people every year, is that I’m going for quality over quantity.  If I put thought into a gift, and it’s really and truly something the recipient would appreciate, I’m golden.  If I put thought into something and it is a gift for a gift’s sake, I’m stopping myself.  I would rather schedule a lunch date with the person or get them a cup of coffee and catch up than give them something they won’t need or even want.

It’s just that simple.  When it’s the thought that counts, make sure it’s thought about the person and not the compulsion to give.  There’s plenty of thought about that already.

Happy Christmas!

The reason for the season

Today is Black Friday.  You may or may not have gone shopping at 4:00 this morning.  I know that my sister was at a store before the sun was up because she literally started a retail job TODAY.  Poor girl.

Anyway, today I want to bring your attention to the reason for the season.  No, it’s not (necessarily) Jesus.  It’s love and peace and giving.  Here are some ways you can embrace love and peace and giving without going to the mall:

  • Donate time, money, or gently used items to a charity, soup kitchen, or family in need during the season.  Make it a family tradition.
  • Make gifts: Make a delicious food item, put it on a pie plate from a thrift store, and include a note that the dish is theirs to keep or regift to someone else.  This is a nearly zero-waste gift. If baking or cooking isn’t your thing, consider making bath scrubs (in repurposed glass jars!), or make creative art pieces.
  • Spend time together: Spend time with your family and friends during the holidays, just catching up or doing something you enjoy like seeing a movie or treating yourself to a favorite restaurant.
  • Offer your services: Offer to do the dishes after the holiday meal, or spend some time watching your relatives’ or friends’ kids so the parents can get some time alone.  Every minute you spend helping someone else is a minute they get to themselves, and that is a wonderful gift to give.

These are just a few ideas for keeping the focus on family and love around the holidays. Share more ideas in the comments!

What are your favorite things-that-aren’t-things to get in the holiday season?

Tis the season

It’s almost Thanksgiving.  Which, in today’s culture, means that it’s almost Black Friday Eve.  People will camp outside stores to make a mad dash for doorbuster sales and discounted prices to prepare for their holiday gift-giving traditions.

I posted a note on my Facebook and tagged my close family and friends, letting them know that they were exempt from giving me a gift this year.  Here’s what my note said:

Attention friends and family, with Black Friday approaching I wanted to let you know that you’re off the hook for me this year.  Consider yourself gift-exempt.  I would rather have a nice phone call with you to catch up (if you’re far away) or make plans to spend time together (if you’re close) than get a gift.

I know that the holiday season is a time of giving, and you may feel strongly about getting me a gift.  If you do feel compelled to give me something for the holidays, please remember that I’m vegan, I  buy organic as often as possible, and I don’t use commercial bath or beauty products with unpronounceable chemicals in them.  If you want to buy something for me, please buy something made in the USA or a Fair Trade Certified import that is not made of plastic. You could also make a charitable donation in my name to a worthy cause.

Or just ask me what I’m currently coveting, for example:

  • -A HankyBook: http://hankybook.com/ (I like the pink lotus pattern especially)
  • -White or sage green color cloth napkins (secondhand, seriously, shop at Goodwill, antique malls, and estate sales)
  • -Measuring spoons (again with the secondhand stuff from Goodwill, etc.)
  • -A nice (and smallish) bamboo cutting board, or bamboo cooking utensils
  • -Really, just ask and I will come up with something I would really appreciate as a gift! But you are not obligated.

Now that I have given you my high-maintenance hippie Christmas list, I’m sure you’ll be very relieved to go read the first part again and remember that I am giving you gift-exempt status!

I love you all, and I wish you happy holidays 🙂

I thought this was a pretty appropriate note letting people know that, as we approach the Time of Shopping, they could leave me off their lists.  This is my one-person passive protest against consumerism.  Because really, Christmastime has become more about the gifts and the sales and the stuff than the love for a lot of people.  I just want the love.  I’ve always loved Christmas, and I remember spending days going through catalogs and circling the things I wanted.  I don’t even remember what I asked for or received most years.  These are the gifts I remember the most:

  • A music box with Disney’s Aladdin and Jasmine on the flying carpet, some time around age 5 or 6.  My dad wrote a very long note about how I was not to shake the box because it was fragile, and I thought it was a joke so I shook it anyway.  It was fine, but I did lose it at some point through the years and I bought one on ebay a couple years ago because I missed it and it reminds me of my dad.  It’s on my filing cabinet at work.
  • A “Boxcar Children” book from my aunt, when I was around 5 or 6.  I remember saying “Ew, I don’t like these books,” and my mom told me to be appreciative and give it a chance.  I quickly consumed ALL THE BOXCAR CHILDREN BOOKS.  I even “left a mystery” in the house when we moved out of it.  It was not a good mystery, it was some pokemon cards stuffed into a hole in a closet wall. I am mildly ashamed of this.
  • A stuffed animal seal, around age 11.  It was donated by someone because we were part of an adopt-a-family program.  I have donated gifts to families in need since then, always remembering and being thankful for those who gave me that seal.
  • A glass chess set from my brother, age 11.  It was gorgeous and wonderful.
  • A laptop computer from both my parents when I started college (age 17).  I saved the gift tag for years because it was the first “Love, Mom and Dad” gift I had seen since they divorced when I was seven.
  • This year my mom is paying for my hotel stay in Spain as my Christmas gift, because she is awesome.

I remember how those gifts made me feel.  All of these gifts were in tune with the things I loved and appreciated, like my favorite movie (Aladdin, at the time), a favorite hobby (reading), a game I had recently learned to love (chess), and something I needed for school (the computer).  This year, mom’s picking up my hotel tab and I have no additional expectations for more gifts, because that gift of having a place to stay on my vacation is plenty, even without a tangible item.  I’m minimizing tangible items, remember?

But putting parameters on gifts like this is a little inappropriate because it’s the thought that counts, right?  My counter-argument to this is that all I want is the thought. I want my family and friends to think about me this season, to call me on the phone and catch up, to go out to lunch, or to just spend some time with me.  My “parameters” for the gifts I would like are the same parameters I set when I’m shopping for myself — I do my best to buy local, sustainable, Fair Trade, and made in America products.  I do not always succeed, but I make an effort and I am always thinking about what my dollars mean.

(My iPhone is staring at me like I’m a hypocrite right now.  Are there any ethically made cell phones?)

All I ask is that, if someone is going to get me a gift (which they are in no way obligated to do), they get me something that resonates with my personal values and beliefs.

Are you taking any particular stands on this matter for the holidays?